Journal of Quality Management and Business (JQMB), Volume 1, Number 1, 2026. This issue publishes scholarly articles addressing quality management, organizational innovation, sustainable business, digital transformation, service quality, and operational performance.

Published: 2026-08-11

Articles

BUILDING SUSTAINABLE COMPETITIVE ADVANTAGE THROUGH TOTAL QUALITY MANAGEMENT AND ORGANIZATIONAL INNOVATION: A SYSTEMATIC LITERATURE REVIEW

Sugianto, Andin Pratama (Author)

1-10

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EMPLOYEE ENGAGEMENT, QUALITY CULTURE, AND ORGANIZATIONAL PERFORMANCE: A CONCEPTUAL MODEL FOR SERVICE ORGANIZATIONS

Dadan Hamdani, Afif Hasan (Author)

18-25

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GREEN SUPPLY CHAIN MANAGEMENT AND OPERATIONAL PERFORMANCE: THE ROLE OF ENVIRONMENTAL MANAGEMENT PRACTICES IN SUSTAINABLE BUSINESS

Eko Sutomo, Sugianto (Author)

11-17

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DIGITAL TRANSFORMATION AND SERVICE QUALITY AS DRIVERS OF CUSTOMER LOYALTY: THE MEDIATING ROLE OF CUSTOMER SATISFACTION IN INDONESIAN SMEs

Jazilull Fauzi, Yudi Ahmad (Author)

26-36

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ADOPSI KECERDASAN BUATAN DALAM MANAJEMEN KUALITAS: PELUANG, TANTANGAN, DAN KERANGKA STRATEGIS UNTUK EKONOMI BERKEMBANG

Erika Meiliana, Faizunal Adhmi , Jisamsu (Author)

37-44

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